If you find that the item you ordered is not suitable or what you required we are happy to accept it back in the same condition as they were sent to you complete with all original packaging. We must receive your returns request within 7 days of your order date. Goods can be returned to us at our address or we can arrange a collection and a cost of £10 (plus vat) will be deducted from your refund. If for any reason your order is not complete and you are missing or awaiting items please notify us within 7 days of placing your order as after this we won't be able to resolve any issues you may have.
If you find that the item you have received is not what you ordered for any reason, we are again happy to accept it back in the same condition as they were sent to you, complete with all original packaging. We must receive notification of the error within 7 days of your order date please. Goods will of course be collected/replaced at our expense.
For food safety hygiene reasons we can not accept goods back once the protective packaging has been tampered with. Although we understand sometimes this isn't possible, so any issues please just contact us direct.